Return Policy
We recommend that you check our size guide before shopping to get the best fit from start to finish. However, if you require an exchange or received a damaged item, our team is happy to help you with care and honesty.
Policy Guidelines
Exchanges are accepted within 7 days of delivery (unused, unwashed, tags intact)
Returns are accepted only for damaged or defective items (unboxing video required)
Sale, customised, or worn items are not eligible
Exchanges are subject to availability; if unavailable, store credit will be issued
Return shipping is borne by the customer unless the item received is damaged or incorrect
Please review our size guide before shopping to ensure your AIRA fit feels right the first time
Please provide us with your order number along with relevant images or an unboxing video so that we can assist you fast and effectively.